DELIVERY INFO

In this modern day and age, we understand that you are busy and may not be able to always be at home. Thus, if you are not able to be at home to receive delivery, we can ship your products in “Chilltainers,” which are made from sustainable paper sources, contain no oil and are carbon neutral. Coupled with a recyclable, food-safe ice gel pack, these can keep your product chilled for up to 12 hours on your doorstep, under your office desk or in your car boot. Polystyrene boxes have a huge disposal and environmental cost and “Chilltainers” completely eliminate these costs.

As we are trying our hardest to minimise our impact on the environment, we will pick up the “Chilltainer” and gel icepack so they can be reused or recycled. We have our own fleet of refrigerated transport, so unlike other companies who rely on external couriers, many of which cannot make pickups of your packaging, let us know when you’re done with it and one of our drivers will be happy to pick it up,

Orders must be received before 11am the previous day for next day delivery. Upon receipt of order and payment, approximate time of delivery will be advised. However, if you need something urgently, please get in touch with us and we will try our best to accommodate. Please ensure that a contact number is given when making the order so we can touch base if need be.



General schedule of delivery areas are as follows :

AUCKLAND (MONDAY, WEDNESDAY and FRIDAY)
North up to Albany, East Coast Bays and Browns Bay
South up to Manukau, Flat Bush and Botany
East up to Whitford, Beachlands and Maraetai
West up to Kumeu and Waimauku

SOUTH AUCKLAND/BAY OF PLENTY (MONDAY and THURSDAY)
Papakura, Pukekohe, Ngatea, Paeroa, Tauranga, Te Puke and Rotorua*

WAIKATO (TUESDAY and FRIDAY)
Hamilton, Cambridge, Matamata, Morrinsville and Te Aroha

NORTH OF AUCKLAND UP TO WHANGAREI (MONDAY and THURSDAY)

Silverdale, Whangaparoa, Orewa, Warkworth, Wellsford* and Whangarei*

FREE DELIVERY FOR ORDERS OVER $50 IN AUCKLAND, HAMILTON AND TAURANGA. A SMALL FEE OF $10 WILL BE CHARGED FOR ORDERS NOT IN THESE CENTRES OR BELOW $50.

WE CAN ALSO DELIVER TO ALL COMMERCIAL ADDRESSES IN THE NORTH ISLAND THAT ARE NOT LISTED ABOVE WITH ONE OF OUR DELIVERY PARTNERS SO PLEASE GET IN TOUCH WITH US.

To find out if your area is covered, please contact us.

Complaints or claims must be notified within 24 hrs of receipt of product.